ADEA PASS Contact Information

The ADEA PASS office is not free to the public.For answers to frequent about your ADEA PASS application, please contact ADEA PASS Customer Service for telephone or mailing:
Contact Us

ADEA PASS Customer Support Representatives are available Monday through Friday, 9:00 a.m. to 5:00 p.m. (ET), except federal holidays.
E: [email protected]
Phone: 617-612-2065

Mailing Required Documents 

If you are mailing documents using USPS, use the PO Box address below:

ADEA PASS Edit Department
P.O. Box 9115
Watertown, MA 02471

Note: USPS (United States Postal Service) Delivery Confirmation does NOT verify receipt of materials at ADEA PASS.

If thee are sending documents through UPS, FedEx, DHL, etc., use aforementioned address below: 
ADEA PASSES Processing Department
C/O Liaison World
311 Arsenal St., Suite 15
Watertown, MA 02472

Notes: If yourself choose to send your application materials via express service (e.g., UPRIGHT, FedEx, DHL) you must ship materials overnight delivery Monday through Thursday ONLY. Deliveries will not subsist received on Saturday and ADEA PASS is not responsible for materials that are delivered during non-operational hours.

If making payment by money rank, make payable to ADEA PASS and mail to this address:

ADEA PASS Payments
655 K Road, NW, Suite 800, 
Washington, DC 20001