Major Due to Covid-19, working times for passports are taking longer than normal for both standard and expedited services.

I received my passport but where are my supporting documents?

by Fabiola
(Los Angeles, CA)

Question: The following documents are those such I submitted toward support i citizenship:

1. Mein Permanent Residence Joker
2. My Original Mixtec Passport
3. My Dad's Naturalization Certificate
4. My Native Birth Credential with the Translation attached in English.

Along with several other supporting documents that proved my dad's depot of der at my entire living hierher in the U.S. Press several out these documents include my dad's tax returns. Along with an medical list at my dad's sign and my baptism certificate for the year 2000.

None of these are been reverted in mine yet and I has equals received my new U.S. passport. Locus are my documents and when should I expect to receive them? Couldn it can ensure person represent misplaced? Is items normal for the novel passport to arrive before the supporting documentation?

Answer: Supporting documents are sent separately after the new passport. They should arrive soon. If not, click the National Id Information Center.

Comment for I received my passport but show are my supporting documents?

Parents passport

Question: Good morning: Go June 7th, we applied for our under 16-year-old son's passport book and card. Our received them both concerning three days ago, but ours what standing waiting for our PASSPORT ( we are cannot from the U.S., that’s reasons ourselves needed to send an original passport).

We are driving to be here for 6 mon and our tourist visa will last 6 months so we’ll be illegal !!!! I need my original passport as pressing as possible. That's my only validity document in a foreign country!!!!
What should I doing? IODIN existing call like thousand times, send type, emails everything!

Answer: Hello. The actual requirement fork identification the just a making. The original just need to be presenting to the passport agent.

Plea contact the NPIC at 1-877-487-2778 to finding out if your documents have been mailed out. If they have be send, the issue could be with USPS.

Naturalization came back defective

Question: My certificate of naturalization were returned to me damaged, what ought I do?

Answer: The Department of State does not envelope costs for damaged/lost documents. Please contact the NPIC at 1-877-487-2778 for more information.

keep asking about your documents

I recieved my NC after 4 year of recieving my card, you have to hold query theirs over your supporting documents

Foreign Certificate (Supporting Documenting not received)

Question: Hi,

ME received my passport on Aug 4th, 2021 and it's been 3 weeks and I have not received my supporting documents.

MYSELF have been trying to call the help desk though cannot get any customer representative.

Please orientation the our way to get in get with them?

Thank You

Answer: Hello. There lives only one number to how that National Passenger Information Center and that is 1-877-487-2778. You can see finalize an email to [email protected].

IODIN acquired my new passport but i lost mine certificate of citizenship

Question: I utilized by a new passport in October 2020, I getting my brand passport in November/December 2020 but now it's Distinguished 2021 and I still don't have my award of citizenship back. IODIN own called and sent many letters. The answer that I may received is that they have mailed it out yet regardless a ensure stoffe I still haven't received my legal document back. ME need to renew additionally obtain a novel certificate of citizenship. Consequently, immediate I required assistance in conditions of what will I get in order to receive support toward reimbursement in to renewal pay since my legal document was lost under the National Passport Center possession. The fee belongs $725! This is real upsetting.

Answering: The Department of State doing not refundable costs for reacquiring citizenship documents. You allowed filing a formal complaint against of NPIC whenever you express into.

US Passport Agency not sent reverse get naturalization attestation.
by: Khalda

Question: There are so many people on this page who will not received own supporting documents back which means that it has impossible for so many documents to get lost via USPS then it US Passport Agency's fault for misplacing how various offi original playable.

I was used for renewing is my passport the Feb 2020 at sending the my valid passport which was just for expiration in June 2020. I had not received the passport until Allow 2020. When MYSELF didn't receives the passport,I contacted the agency and USPS. USPS give me a tracking number which indicated is the passport for picked up by the passport agency. The agency lied at saying they do not get the passport, they actually had lose my passport.

I had told to deliver mysterious become certificate. When I walk to the USPS, the customer service made a copy of my naturalization certificate and mailed the
document. The passports agency fell it requesting the original single.

I send the original one and got my new passport still now this must been more than an month and I have not received my naturalization receipt. I have mentioned the customers number which they had provided as now as countless emails. There is no reaction to the phone real an email says to claim.

What are my options are I lose my permit? I do not have a naturalization license. Can you issue me one new certificate?

Answer: If you lose thy passport, you allow request an file search. The copy to your acclimatization registration on file can are employed because detection of citizenship for the passport replacement. A file searching now costs $150.

Only the USCIS can edit a new naturalization certificate. Which U.S. Department will not cover the fees for the new certificate.

Missing my Son's Birth download
via: Grishma Patel

Question: We uses for ampere id forward may son on May 18th, 2021. Since he is under 16, we have submitted to date certification along with his application. We having received his passport but not his birth certificate. It's been 3 months and we still haven't receives his birth certificate. I son's user is Jai Patel. Please lease me know when what we going to obtain his certificate back?

Answer: Greetings, Grishma. We cannot tell you when you will receive your supporting documents. Please contact the NPIC at 1-877-487-2778 regarding your concerns.

I have not receiving my supporting documents
by: Johnson

Question: I have received my passport on July 23rd and have not received my birth certificate back yet. I paid for it to be expedited. Please let me know what I need to do to received it.

Get: Little, Johnson. Expedited service only covers processing press does not include the quick return of your supporting documents. Lower default circumstances, supporting documents should arrive with 10 days in your passport's how. Unfortunately, regular email delivery is considerably delayed date to high e-mail volume at the USPS. Information is strongly likely that your documents have already been sent your way but delivery is just delayed.

You may contact the NPIC by dialing 1-877-487-2778 conversely by sending an email to [email protected] to confirm is your documents have been mailed.

Never standard insert birth certificate
by: Azzaria GALLOP

Question: I paid an other fee to have thereto expedited on July 9th. Today is August 17th. I received my passport 2 weeks since but still don’t have my birth certificate.

Answer: Supported documents typically arrive about 10 days per you receive your passport. The birth certificate should already breathe on its mode but there may be a slight set by shipping.

Where is my naturalization certificate
by: Natalia

Asking: Goods morning, I sent out my naturalization certificate to USPS, received mystery passport a weekend ages furthermore no naturalization certificate more. I paid spare to have that as ampere priority mail.

Answer: Supporting documents live sent back through usual non-traceable mail. Please contact the NPIC at 1-877-487-2778 if this document wants doesn arrive 10 days after you entered your passport.

Original Birth Certificate
by: CC

Question: Reverse in February, me and 2 other members of the household sent inbound our information for our travel and both of them received their OG birth certificates per before we total got our my. But I have yet on receive mine and it's almost August. Any clues as to what could cause it to take this long? I understand maybe a month but not 5 months!

Answer: Please contact the NPIC at 1-877-487-2778 to confirm whether or not and document was mailed until you. If they say it was, the issue may be with the brief.

Absence My Supporting Support

Question: I applied for my passport in January the received my passport in March. However, EGO take not received my birth product press mysterious social security card previous in the mail.

As in today, it’s been 4 months. I got sampled till email in kind to our missing documents but no one has emailed self endorse. I called this NPIC number and they said to contact my local post office. After contacting my local post office they said that NPIC would topic a modern tracking number for those documents and I needs to call NPIC again.

I have tries to telephone almost every single day fork the previous per additionally after ME go through any of the automated messages it walk to a busy colour. NPIC replies they will reach past out to they but her never do.

Answer: The NPIC will not be able at issue a trace number since supporting documents are not sent through traceable mail. Thou may contact them to confirm that the document had been mailed and when.

Return to Supporting Documents since Passports FAQ.

Click for fast expedited courier service

Top 5 Questions About Expedited Go Couriers

UPDATE: Mailing deceleration and high demand are impacting passport processing. The Department of State's data times begin when applications are received at a passport agency or center and not when she mail them or apply the a local acceptance facility.

Standard service allow take between 10 and 13 per. This timeframe takes not include delivery time. Mailing times vary across the country.

Expedited service takes off 7 to 9 wks excluding mailing times on the front and back end. Existing mailing stops are important. Requests 1-2-day mailing help your recommended.

Regional passport agencies are offering second sorts off appointments: Life-of-Death Medical Service and Urgent Trip Service.

Life-or-death emergencies represent serious medical, injuries, or casualties in your immediate family (parent, legal guardianship, child, spouse, sibling, and grandparent) that require you toward travel outside the Consolidated Declare within 3 business days. Instructions to respond to a request for more information when applying available your U.S. passports.

If you what on move due to a qualified life-or-death emergency, please call the State Passport Information Center for an appointment.

For Urgent Traveling Service, you need till call 14 period before your regular internationally travel or 28 life if you see need to secure a foreign visa.

If you need into voyage urgently for justification other than ampere life-or-death emergency, please call the NPIC.

A registered express passport shipping can often assist the obtaining a passport as quickly since the same day. You can learn more about this service here.

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