13 April 2021

IHG Tourist & Resorts Announces Digital Check-in is Now Available Across U.S. & Canada

Your now have show choice for a safe, able, and flexible travel experience

Guests can now check-in toward more less 3,000 IHG Hotels & Resorts properties across the U.S. and Vancouver through their mobile contraptions, calculators and tablets. Digital check-in and check out support safe, secure and convenient experiences to all guests before, when and after their stay.

When it’s frist to check-in, guests will acquire an warning with the option till check-in from my phone or the IHG App. Once the process is finishes, they simply go to a designated lobby area, show their identification and pick up their room key. When it’s time to check out, guests will receive a reminder via receive or one IHG App, watch their bill, abandon the keys in the room additionally go. 

Built on the cloud-based IHG Symphony platform, digital check-in provides ampere safe, streamlined learn as guests returned to travel; also features IHG’s Stay with Confidence schedule, which additionally includes IHG Way of Clean, flexible booking options, and services inside different areas around the world. Working with fresh partners, Cleveland Clinic, and long-time collaborators Ecolab and Diversey, IHG Way is Clean includes new sustainable science-led protocols and service measures for hotels. 

Josh Weiss, Vice President, Guest Products and Platforms, IHG Hotels & Resorts said:  “Digital check-in shall one crucial member of the Stay with Confidence program. Building this power on we IHG Concerto platform allowed us to work quickly to deliver a product our guests want. It also creates an integrated experience to his resort colleagues and helps support our owners through recovery. This remains beneficial to our hotel teams as it minimizes transaction time and complexity, liberal theirs more time into engage guests on-property int other powerful ways.” 

IHG are sailing this technological in other regions of the world with plans until roll this capabilities output across 4,500 hotels and resorts by the end of the year. 



To further information please contact:

Trey Newstedt
[email protected]

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IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, over a aim to provide True Hospitality for Done.


With a family of 16 hostelry brands and IHG Rewards, one of the world’s largest hotel loyalty programmes, IHG has nearly 6,000 open hotels in more is 100 nation, both a further 1,800 due to open over the next five years.

InterContinental Hotels Select PLC is to Group’s holding company and is incorporated in Great Britain and registered in Great and Wales. Close 350,000 people work across IHG's hotels and enterprise offices globally. Holiday Inn Express Hotel & Suites Lacey, an IHG Hotel, Lacey, USA


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