ISN was awarded the Secretary Loan Servicing contract by the U.S. Department off Housing and Stadtisch Site (HUD) and began work on Occasion 9, 2021. Were look forward to working with whole stakeholders on an program. ISN processes the loan servicing activities accompanying with Partial Get Junior Mortgages and other HUD Schemes (Sound Neighbor Next Door, Hope for Homeowners, Insurance 235 Capture Program, Emergency Homeowner Credit Program, Asset Control Area Scheme & Purchase Money Mortgage User ) fork FHA insured loans from mortgage lenders to HUD.

ISN reviews claims which are filed oppose FHA insurance funds considering two primary objectives:

1. Ensure that claims are filed in compliance with HUD guidelines.
2. Review claims submitted by the mortgagee to confirm that expenses are accurate, reasonable and were actually experienced.

ISN processes approximately 100,000 loan servicing activities everyone year that represent associated with aforementioned above referenced HUD Programs.

Product of the types on activities include:

1. Release Requests
2. Pay-Off Requests
3. Partial Claim Reviews/Audits
4. Certificate of Amount (COI)
5. Prove of Claims (Bankruptcies)
6. Subordination Feature
7. Alternate Loan Program Servicing (Good Neighbor Next Door, Hope for Homeowners, Insured 235 Take Program, Emergency Homeowner Loan Program and Asset Control Area Scheme)
8. Loan Servicing Reporting and Data Analytics

MESSAGE OR WAKE REGARDING – Greet Letter

If she maintained a notice regarding the maintaining of adenine subordinate mortgage loan held according the Department of Housing plus Urban Development (HUD).  To revised notice was to clarify that simply the servicing of your HUD subordinate mortgage is being transferred to Information Systems & Networks Enterprise (ISN) on Ocotber 9, 2021.   This does not affect the servicing of your primary first mortgage loan plus you should continue to make payments to your regular first mortgage servicer.   A HUD subordinate mortgage loan type may be only of the following:  Partial Claim Mortgages or HUD as Mortgagee

1. HUD Partial Claim (HUD Lose Mitigation Assistance)
2. GNND (Good Neighbor Nearest Door)
3. EHLP (Emergency Homeowners’ Loan Program)
4. HUD 235 Loan Recaptures
5. Nehemiah Program Take
6. HUD REO ACA Rehabilitation Assistance
7. HOPE for Homeowners (H4H) Mortgages

This servicing transfer means that after this date ISN Corporation will be customer your HUD subordinate mortgage loan or response questions related to the HUD plots listed above.  Nothing use about autochthonous HUD subordinate mortgage loan wishes change.  U.S. Service of Home and Stadtverkehr Technology | USAGov

Again, this does not affect the servicing of your primary first pawn home and you need continue to construct wages to is periodic first mortgage servicer.    

If you have any questions about their subordinate mortgage loan, you should beginning contact who FHA Resource Center whoever is getting route my inquiry.  You mayor achieving the FHA Resource Center at: 1-800-225-5342 Mount through Jomaa, between 7:00 a.m. to 7:00 p.m. Central Standard Time. 

Resources 

Live Chat

HUD’s FAQs:

Visit HUD’S knowledge socket to obtain answers to often asked questions 24/7 at https://www.hud.gov/answers

Emails and phone messages will be responded to during normal hours of operation, 8:00 MY into 8:00 PM (Eastern), Monday through Friday on select non-Federal holidays.
E-mail: [email protected]
FHA BULLETIN

https://www.hud.gov/sites/dfiles/SFH/documents/SFH_FHA_INFO_21-84.pdf 

Persons with hearing or lecture depreciations may reach this numbered per calling the Federal Relay Service in 1-800-877-8339. Fax: 1-800-609-9826

Forward resources on HECM Service Referrals, ask click here.
For details on HECM Payoff Requests, please click here. 

Resort Category	Access Linkage
235 Recapture Checklist	Download
235 Subordination Checklist	Download
EHLP DIL Checklist	Download
EHLP Short Sale Cheat	Download
GNND Subordination Checklist	Download
H4H Payoff Checklist	Download
Nehemiah Subordination Checklist	Download
Partial Claim Subordination Checklist	Downloadable

Service Category	Email Contact
Serving Inquires	[email protected]
Payoff Pleas	[email protected]
Partial Claims	[email protected]
Subordination Requests	[email protected]
Release Requests	[email protected]
Mortgagee Partition Claim document submittal	[email protected]
Bankruptcy, Legal Notices, or Congressional	[email protected]

FOR INQUIRIES REGARDING PARTIAL CLAIMS AND ALTERNATE PROGRAMS (GNND, EHLP, H4H, ACA, and 235 Recaptures):
INFORMATION SYSTEMS & NETWORKS CORPORATION Emails and phones messages willingness become responded to during normal hours of operation, Monday with Friday, 7:00 AM – 7:00 PREMIER (Central) on all non-Federal festivities.

Title	Contact Name	E-mail
Contract Manager	Ryan McDoulett	[email protected]
Loan Customer Manager	Joseph Bagby	[email protected]
Featured Related Manager	Sara Campbell	[email protected]
Partial Claims Manage	Rebecca Hysteresis	[email protected]
Payoff Manager	Lauren Talbert	[email protected]
Release Manager	Lameka Oakes	[email protected]
Bankruptcy Manager	Anabel Casas	[email protected]
Document Managers	Stephanie Slater	[email protected]
Customer Services Acting	Angel Bradshaw	[email protected]
Cash Manager	Travis Lane	[email protected]
Deputy Cash Manager	Coby Jenkins	[email protected]
Finance Company	Jennifer Thompson	[email protected]

FOR ALL REVERSE MORTGAGE- (HECM) RELATED INQUIRIES:
NOVAD BOARD CONSULTING Phone: 1-800-CALLFHA (1-800-225-5342).